A Reflection on the 20th Anniversary of September 11: President Gregory Fowler On a Dark Day in Our Nation’s History that also Reminds Us of Who We Are at Our Very Best 

As national leaders, family members, friends and fellow citizens gather in New York City, at the Pentagon, in Pennsylvania—and around the world—commemorate those who perished in the terrorist attacks on September 11, 2001, UMGC President Gregory Fowler’s message to the university community resonates with reflections of courage and sacrifice, and hope for a more peaceful future. 

To the UMGC Community:  

Today—on the 20th anniversary of the terror attacks of September 11, 2001—we honor the memories of those who lost their lives in the attacks, mourn with all who lost loved ones and friends, and reflect on the courage and sacrifice of countless first responders, servicemembers, and civilians who were injured or died in rescue and recovery operations or in the international conflict that followed. 

While September 11 represents a dark day in our nation’s history, it also stands as a reminder of who we are at our very best, when we reach out with open hearts to those who are suffering and in need. 

Today and always, let us seek to be that source of comfort and support and, together, make our world a better, more peaceful place for all. 

Sincerely, 
Gregory Fowler, PhD 
President 
University of Maryland Global Campus 

UMGC Student Joins Board of The Maryland Association of Health Care Executives

Adelphi, Md. (Sept. 3, 2021)— A graduate student in health care administration (HCAD) at the University of Maryland Global Campus (UMGC) has been named the first student board member of the Maryland Association of Health Care Executives (MAHCE).

The student, who asked only to be identified as Kaitlyn, was elected to a one-year term on the MACHE Board of Directors.

“The election of Kaitlyn to the MAHCE Board as the first student member is a wonderful testament to the value and recognition the Maryland Health Care Executive community assigns the UMGC Global Health Management and Administration (GHM&A) programs and alumni,” said Liliya Roberts, MD, program director and professor of GHM&A. “Kaitlyn, an HCAD student sitting on the board of this prestigious and well-recognized professional organization adds additional pride to the UMGC GHM&A programs and the students.”   

Kaitlyn, who has a bachelor’s degree in psychology from Towson University, began her graduate studies at UMGC in 2020. She anticipates graduating in 2022 and is a student member of the MAHCE.

“After working in a clinical setting for about five years, I realized that health care was where I wanted to build my career. But instead of doing clinical work, I wanted to make a difference not only in the lives of our patients, but in the lives of the staff taking care of those patients,” Kaitlyn said. “When I stumbled upon the Healthcare Administration Master’s Degree Program at UMGC, learned the details of it and what it could mean for my career, and then applied it to my existing skills, I realized that the administrative side of health care was for me.

“One of my HCAD professors posted an opportunity for students to get involved in the MAHCE as the student board member and, after taking a chance, I was nominated,” she added.

MAHCE, founded in 1973, fosters professional development and collaboration among health care professionals. The organization is a local member of the Chapter of the American College of Healthcare Executives, an international professional society.

“This nomination has already given me the opportunity to connect with health care executives that provide real-life insight to the existing trends in the health care system. Working alongside my fellow board members, I can delve into the world of health care administration and apply my learning not only to my schoolwork but to my future career endeavors,” Kaitlyn noted.

“Being connected to health care through my schoolwork, my job, and as a student board member with the MAHCE, I am able to build the skills I will need to help lead our health care system.”

Three Doctor of Management in Community College Policy and Administration Faculty Members Receive Accolades

Adelphi, Md. (Aug. 19, 2021)— University of Maryland Global Campus (UMGC) is pleased to announce that three Doctor of Management in Community College Policy and Administration (DMCCPA) faculty members received distinguished honors in their industry. Trudy Bers, Ph.D., Gena Glickman, Ph.D., and Charlene Nunley Ph.D., all adjunct professors of DMCCPA, were recently recognized.

Trudy Bers

“The awards and honors given to UMGC faculty members in the community college doctoral program represent the highest levels of achievement,” said Reynaldo Garcia, Ph.D., professor and program director of the DMCCPA program. “That our doctoral program students have the privilege of working with individuals who are at top of our field is a testament to the high quality of our program and our university. I know of no other community college doctoral program that can match the level of achievement in the long list of awards our faculty received this year. I am humbled and honored to work with these outstanding scholars and teachers.”

Trudy Bers was honored with the 2021 Sidney Suslow Scholar Award from the Association for Institutional Research (AIR). As a 2021 awardee, Bers, who was acknowledged through her scholarly work as stated by AIR, “has made significant contributions to the field of institutional research and advanced understanding of the profession in a meaningful way.”

In addition to teaching at UMGC, she is president of The Bers Group, an education consulting organization. Bers is also the former executive director of research, curriculum and planning at Oakton Community College, and a data coach for more than 20 Achieving the Dream Colleges. See Bers bio

Gena Glickman

Gena Glickman was elected to serve as chair of the Council for Higher Education Accreditation (CHEA), which is the national advocate and institutional voice for academic quality through accreditation.

Since 2018, Glickman has led Massasoit Community College as president and prior to this, she spent 10 years as president of Manchester Community College. Focused on student success, academic excellence and community engagement, Glickman has managed initiatives, wrote articles on higher education issues, and presented at national conferences. View Glickman’s bio

Charlene Nunley

Furthermore, the founding director of the UMGC’s DMCCPA program, Charlene Nunley was awarded the 2021 American Association of Community Colleges (AACC) Leadership Award earlier this summer. AACC’s award honors individuals who demonstrate outstanding accomplishments and professional contributions to the community college field.

Nunley was the president of Montgomery College for eight years before coming to UMGC. She spearheaded Montgomery College into the top five national community colleges in private fundraising for three consecutive years. In the past, Nunley co-chaired a statewide task force that examined capacity challenges facing Maryland’s public colleges and universities. Read Nunley’s bio

About University of Maryland Global Campus

University of Maryland Global Campus is a world leader in innovative educational models with award-winning online programs in disciplines including biotechnology, cybersecurity, data analytics and information technology that are in high demand in today’s increasingly technical, global workplace. With an enrollment of some 90,000 students, UMGC offers open access with a global footprint and a specific mission—to meet the learning needs of students whose responsibilities may include jobs, family and military service. The university offers both undergraduate and graduate degree and certificate programs, including doctoral programs. A pioneer in distance education since 1947, UMGC today is harnessing the power of learning science and technology to deliver high quality, low cost, accessible higher education. 

Developing a Sense of Community Key to Successful Online Classes

A recent virtual panel discussion—entitled “Successful Online Academic Programs” and organized by the Chronicle of Higher Ed—focused on what institutions will do with their online capabilities as they explore the potential of the digital-first classroom post-pandemic. It also delved into the lessons these same schools have learned about operating successfully from more established online players.

Joining moderator Ian Wilhelm, an assistant managing editor at the Chronicle, was University of Maryland Global Campus Chief Student Affairs Officer Martina Hansen, along with Evangeline Cummings, assistant provost and director of the University of Florida’s online program; Peter Shea, a University of Albany education professor, who had been the associate provost for online learning; and Jarris Taylor, director of Hampton University’s online program.

The panelists agreed that the question will be whether students will want to continue studying online, and if not, how quickly they will jettison “Zoom U” in favor of the traditional on-campus experience.  What happens in the next couple of years may transform higher education.

If traditional, brick-and-mortar universities choose to continue providing online instruction post-pandemic, they will have to enhance the online experience to ensure that students feel part of an academic community.

As a pioneer in online education, UMGC can offer practical advice on what makes these courses and programs work.

“Have you ever shown up for a party [where you] didn’t know anyone, and you felt really lonely and probably left early?” Hansen asked. “When our students are showing up in an online classroom, how do [we] help them feel a sense of belonging?”

One of the first assignments in each class is to post something about yourself to the discussion board, she said, including your goals, background, and what brought you to UMGC. Many students are veterans or active service personnel, and they quickly find they have other things in common.

“It seems so simple, but that helps people feel like they are not alone,” she said.

Hansen added that students also want to feel a part of their program, so it helps to find ways to connect them to other students with the same major and program-related activities. Students need to know that the program is right for them, see their path forward, and understand where it will lead.

Equally important, they need to be able to find support online just as students would on campus, whether around financial aid, clubs and organizations, or registration and transcripts.

The online experience must be about flexibility, Hansen said, so students studying online must be able to do everything just as easily as their counterparts on campus. And they also need the mental and emotional support to help them navigate the personal and academic challenges online students often encounter—especially when they are adult learners juggling full-time jobs, families, or military responsibilities.

While Hansen said UMGC conducts regular student surveys, hearing directly from students is one vital component that generates more nuanced feedback. The university’s Student Advisory Council provides regular feedback on how the institution can improve, she said, and that has informed decision-making around the availability of academic support resources and how to get help from tutors, librarians and success coaches.

“Outreach to students is really critical,” Hansen added, “just keeping a pulse on how students are doing and helping them individually to overcome challenges.”

University of Maryland Global Campus Names Chuck Trierweiler Chief Marketing Officer and Senior Vice President for Admissions

Adelphi, Md. (August 16, 2021)–University of Maryland Global Campus (UMGC) has named Chuck Trierweiler, a senior marketing executive with more than 30 years of experience in higher education, technology, and consumer goods, as chief marketing officer and senior vice president for admissions. He began his new position on August 2. 

Trierweiler will serve on the university’s Executive Committee and lead the Marketing and Admissions unit, responsible for developing and implementing a comprehensive, global approach to marketing and admissions that aligns with the university’s overall strategy, strengthening the student experience and shaping how UMGC engages with prospective learners all the way to graduation. 

Chuck Trierweiler

“Chuck is a true professional with a long track record of driving growth across multiple industries, including higher education,” said UMGC President Gregory Fowler. “I look forward to his insight and leadership as we work together to strengthen our student experience, expand our reach, and improve lives and communities around the world.” 

Trierweiler most recently served as global head of product marketing and vice president for ibml, a market-leading technology company focused on information capture and intelligent, high-speed scanning. Prior to that role, he served for 15 years in higher education, first at Capella University in marketing and business management and more recently as chief marketing officer and executive vice president for the Education Corporation of America, a 71-campus college system. 

“I am very excited to join an institution with such a strong history of focusing on the needs of adult learners, and I look forward to expanding UMGC’s mission of transforming the lives of students across the globe,” said Trierweiler. 

Earlier in his career, Trierweiler held leadership roles in marketing with the $8 billion grocery retail division of SuperValu Inc.; with subsidiaries of the Alberto Culver Company in Illinois and Stockholm, Sweden; and with the Cadillac Motor Car Division of General Motors in Detroit, Michigan.  

A graduate of Michigan State University with an MBA from the University of Michigan, Trierweiler has won multiple advertising awards, including three ADDYs; the Cannes Advertising Awards, Bronze Lion; and second prize in Sweden’s Advertising Effectiveness competition. 

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University of Maryland Global Campus Meets Growing Demand for Data Scientists with New Bachelor’s Program

Adelphi, Md. (August 11, 2021) — University of Maryland Global Campus (UMGC) will begin enrolling students in a new Bachelor of Science program in Data Science in Spring 2022. The program, offered through the School of Cybersecurity and Information Technology, responds to growing industry demand for skilled data science professionals at the bachelor’s degree level.

The demand for skilled data science professionals exceeds supply by 50 percent, and the shortage is expanding. According to the U.S. Bureau of Labor Statistics, about 11.5 million data science jobs will be created by 2026.

“As a pioneer in online learning, UMGC is one of a very few universities to offer an online bachelor’s degree in data science,” said Douglas Harrison, vice president and dean, School of Cybersecurity and Information Technology at UMGC. “Traditionally data science programs have been offered exclusively at the master’s level, but we’ve heard loud and clear from our corporate and public sector partners – and employment market reviews by organizations such as Glassdoor, Forbes and Gartner back this up – that data science is rapidly becoming ubiquitous across all sectors of the economy and generates incredible growth in job opportunities for graduates at the bachelor’s level.”

“The Bachelor of Science in Data Science program aligns with an expected surge in demand for machine learning, deep learning, Python, Tableau, artificial intelligence and natural language processing,” said Elena Gortcheva, professor and director of the data analytics program at UMGC. “The program aims to produce graduates who are ready to respond to the emerging need for skills in those areas.”

Graduates of the program will earn a certificate in Business Analytics upon completion of the first five courses in the program. The degree helps fast track careers in a range of private and public sector industries, including banking and financial services, sports and entertainment, health care, technology, manufacturing, retail, and government.

UMGC faculty in the Bachelor of Science in Data Science program are expert scholar-practitioners in all aspects of the field. They include principal data scientists at National FFA Organization, IBM, GE and Oracle Healthcare, as well as a chief information officer at the National Institutes of Health Clinical Research Center.

About University of Maryland Global Campus

University of Maryland Global Campus is a world leader in innovative educational models, with award-winning online programs in disciplines—including biotechnology, cybersecurity, data analytics and information technology—that are in high demand in today’s increasingly technical global workplace. With an enrollment of some 90,000 students, UMGC offers open access with a global footprint and a specific mission to meet the learning needs of students whose responsibilities may also include jobs, family and military service. The university offers both undergraduate and graduate degree and certificate programs, including doctoral programs. A pioneer in distance education since 1947, UMGC today is harnessing the power of learning science and technology to deliver high quality, low cost, accessible higher education.

University of Maryland Global Campus Promotes Kristophyre McCall to New Role as Chief Transformation Officer

Adelhi, Md. (July 27, 2021)—University of Maryland Global Campus (UMGC) has promoted Kristophyre McCall to the newly established role of chief transformation officer.

In this new position, McCall will oversee innovation, enterprise program management (ePMO), and information security, and will serve on the university’s executive committee. McCall will also be responsible for driving forward critical business and technology processes, products, and programs that will support the university’s academic and administrative priorities.

“Kris has been successful in optimizing key processes and operations that have strengthened our services for learners worldwide,” said Nicholas Eremita, UMGC chief of staff and senior vice president for strategy. “He has led a variety of other initiatives to improve efficiency and effectiveness in service to our students, and we look forward to his vision and leadership in this new role.”

Kristophyre McCall

McCall came to UMGC in 2018 as vice president for academic operations and led his teams to record-setting performance, even in the face of challenges presented by the pandemic. He has worked across Academic Affairs and with other institutional partners to develop the Straightline Paths for UMGC’s undergraduate programs based on real-world student data and behavior and extended the university’s capacity to expand and optimize student transfer pathways.

“I am excited to take on these new responsibilities and this new position,” said McCall. “Our education offerings and the way we operate are destined to change as time passes, and it is imperative that we prepare for the future of education. Our goal is to establish a level of agility that allows us to continuously improve upon our vison, strategy, operations and culture, even as we position ourselves to seize new opportunities in an ever-changing educational landscape.”

McCall has spent his career developing new and innovative ways for educational organizations to adapt and transform the way they handle operations while focusing on great student experiences and outcomes. Prior to UMGC, he served in senior leadership positions in university operations for Pearson Online Learning Services, Western International University and American Intercontinental University.

From 2003 to 2008, McCall was vice president of operations and student management at Career Education Corp., where he was a member of the Group President’s executive management team and led the daily operations of the student management process across three institutions in the group.

McCall holds a BS in Economics from Northern Illinois University and a MSM in Business Management and MSM in Project Management from Colorado Technical University.

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Maryland Parks Association Recognizes Student Projects Focused on Environmental Management

The Maryland Recreation and Parks Association recently recognized two solution-driven projects undertaken by University of Maryland Global Campus (UMGC) students with public service awards.

Both of the initiatives, which were capstone projects for students in the Environmental Management Master’s Degree Program, made recommendations for nature areas in Calvert County.

“The partnership was really important to me because we were being able to use the skills of the people in the classes to look at some issues that we have and then be able to come up with the recommendations,” said Karyn Molines, chief of the Natural Resources Division for the Calvert County Department of Parks and Recreation. “They helped us eliminate a step in these projects, which saved us a lot of money. That money can be used for other work.” 

One project assessed storm water management at the Battle Creek Cypress Swamp Sanctuary in Prince Frederick. The county is moving forward on the recommendations generated by the five-student team, noting that they could save the county more than $30,000.

Flag Ponds Nature Park

The second project offered an analysis on building a sustainable beach shelter for education programs and visitors at Flag Ponds Nature Park in Lusby. The students were praised for the creative ideas they presented, but the county found that state and federal regulations made the project infeasible.

Molines said she is working on new projects she hopes UMGC students will help to produce.

Like many UMGC masters programs, the environmental management program emphasizes practical projects to augment theoretical learning. In place of a master’s thesis, teams of students work together on capstone projects that require an analysis or examine a problem. They must complete the work within a 12-week course.

Many of the students already are working in environmental management, and they come with a wealth of experience, said Dan Grosse, who teaches the capstone classes. Students with expertise in the field are often paired with less experienced students.

“The amount these working adult students can teach one another is truly phenomenal,” Grosse said.

Nadean Carson, for example, had five years’ experience in civil engineering with the Air Force. She worked on environmental and construction projects after graduating from Embry-Riddle Aeronautical University. She was assigned to the same UMGC team as Peter Holland, a Towson University graduate in sociology. Holland had decided to move into the environmental field and realized he needed a graduate degree to advance to the next level. Like many UMGC students, he is progressing slowly through the program as he dovetails the academic work with a schedule that also includes his paying job and family responsibilities.

Most of the students’ work was done virtually during the COVID-19 epidemic, although one member of Battle Creek Sanctuary team lived in the same town as the sanctuary and was able to visit the site. The use of topographical maps underpinned the project, the students said, but having Andrea Gibbons at the park during a rainstorm was a big plus.

“She was taking videos. She took pictures,” Holland said. “Seeing the water running down, Andrea was able to see firsthand the problem areas we were discussing and the heavy erosion.”

The project broke the work into phases so the county could advance on it as it got the money, Carson said. The project fit right into the type of work she does professionally.

“This was fantastic for me,” she said. “I did a little happy dance when we got the assignment.”

Natalie Oryshkewych was the team leader on the Flag Ponds Nature Park project. With 25 years of experience at the Ohio Environmental Protection Agency, she brought a wealth of knowledge to the team. Her team was located in two time zones and had to learn quickly to work together in order to meet the capstone deadline.

Even though the shelter will not be built, the team had the satisfaction of knowing that its work saved Calvert County from investing time and money into its own analysis.

Oryshkewych said the capstone project also gave her a new appreciation for her job with the Ohio EPA.

“It helped me see the agency that I work for in a more holistic manner, so it wasn’t just what I do from a day-to-day perspective,” she said. “It gave me a better understanding of what my agency does as a whole and how it contends with all of the regulatory programs.”

University of Maryland Global Campus Names Martina Hansen to Lead New Division as Senior Vice President and Chief Student Affairs Officer

Adelphi, Md. (July 14, 2021)–University of Maryland Global Campus has announced that Martina Hansen has been promoted to senior vice president and chief student affairs officer. 

In this role, Hansen will lead the university’s new Student Affairs division—recently created to consolidate key academic and administrative student support functions across the university—focusing on increasing persistence, retention, and the institution’s various measures of student success. She will oversee enrollment management, regional center operations, academic support and new student experience functions, tutoring, the Effective Writing Center, library services, student resolution, student communications, retention and engagement initiatives, career services, and virtual lab support for students. 

Martina Hansen

“Martina Hansen has a track record of building and leading student-centric teams that create positive experiences for our learners, as well as a passion and enthusiasm for serving our students,” said UMGC President Gregory Fowler. “I look forward to her vision and leadership in this new role. I am also confident that our new structure will position us to be more focused and effective in supporting our students and to more deliberately reflect our value of ‘Students First.’” 

Hansen joined UMGC in August 2018, initially serving as vice president of student retention and later as vice president of student affairs. She has led the design, implementation, and improvement of programs to continuously enhance academic student services and student success. 

“UMGC has made great strides over the past year in enhancing services and support available to our students,” said Hansen. “I look forward to building on that to ensure the best experiences and outcomes for our diverse learners by maintaining focus on what our learners need to succeed and ensuring that they have the right support throughout their journey, along with the confidence to achieve.” 

Hansen came to UMGC with more than 18 years of experience in enrollment management and operations. Previously, she served as vice president of operations at Delta Career Education Corporation. In that role, she was responsible for centralized operations, information technology, PMO, application development, training and development, and procurement. Simultaneously, she served as a regional vice president of campus operations, with profit and loss responsibility for 17 of Delta’s campuses. At Delta, Hansen carried out several strategic operational transformations, migrated the organization to a new academic model, and led enterprise technology integrations. 

Before that, Hansen served as vice president of continuous improvement at Career Education Corporation, where she implemented strategies to improve student success and persistence, served as a liaison between departments, and worked to ensure the effectiveness of new growth and student experience initiatives. 

Hansen holds a Bachelor of Business Administration with a concentration in marketing and communications from University of Wisconsin-Eau Claire and a master’s degree in technology management from Georgetown University. 

Top Higher Ed Publication Ranks UMGC No. 1 in Conferring Master’s Degrees in IT to Minority Students

Adelphi, Md. (July 12, 2021)—Diverse: Issues in Higher Education (Diverse), the preeminent source of news, information and commentary on issues concerning diversity in American higher education, has ranked University of Maryland Global Campus (UMGC) No. 1 in conferring master’s degrees to minority students in the area of Information Technology, according to its latest survey results.

The results, featured in Diverse’s most recent “Top 100 Degree Producers” rankings of institutions that confer the most degrees to minority students, are based on analysis of the U.S. Department of Education’s National Center for Education Statistics’ Integrated Postsecondary Education Data Set. They represent degrees conferred during 2018-19. According to the survey, UMGC ranked number one in the category of IT master’s degrees with 758 total minority graduates in 2018-19 (474 men and 284 women).

“UMGC is particularly proud that minority students constitute 53% of our total enrollment and represent 52% of all UMGC credentials, including degrees in the fastest growing and most in-demand fields,” said Douglas Harrison, vice president and dean, School of Cybersecurity and Information Technology. “This is important because meeting the workforce demands of the future in STEM (science, technology, engineering, and math) will only be possible by widening the funnel of opportunity for students from historically marginalized populations.”

Information Technology remains one of the hottest industries in the U.S. UMGC’s IT programs are designed with input from today’s top employers to provide technical, operational, and problem-solving skills for career advancement.

“UMGC offers a growing number of graduate and undergraduate degrees and certificates in Information and Computer Science structured for current professionals, career changers, and first time job seekers,” said Dan Mintz, chair, department of Information Technology at UMGC. “Furthermore, we are continually expanding our programs. In addition to our existing master’s degree program in Data Analytics, which was included in the Diverse rankings, we are adding an undergraduate degree in Data Science and a certificate in Business Analytics, thus offering students even more career-relevant options in fields such as machine learning and artificial intelligence.”

About University of Maryland Global Campus

University of Maryland Global Campus is a world leader in innovative educational models, with award-winning online programs in disciplines including biotechnology, cybersecurity, data analytics and information technology that are in high demand in today’s increasingly technical, global workplace. With an enrollment of some 90,000 students, UMGC offers open access with a global footprint and a specific mission—to meet the learning needs of students whose responsibilities may include jobs, family and military service. The university offers both undergraduate and graduate degree and certificate programs, including doctoral programs. A pioneer in distance education since 1947, UMGC today is harnessing the power of learning science and technology to deliver high quality, low cost, accessible higher education.